In the Summer of 2017, I worked at AT&T Foundry in Palo Alto,CA as a UX Research Intern. During this internship, I had the opportunity to work on 2 different projects
I consulted with Subject Matter Experts to understand 5G cellular networks. With the understanding, I performed a competitive analysis with existing tools on the market. I interviewed capacity engineers responsible for network planning within Ericsson, to identify requirements for a proposed in-house tool. At the end of the internship, I documented the findings and presented it to upper level management.
This project came about when I was simply trying to gain some domain knowledge about network planning process by talking to many subject matter experts.
For a little bit of context, the role of a network planning engineer primarily include monitoring and managing network resources to ensure optimum performance of the network.
The responsibilities may include te following:
Manage and monitor capacities, resolve capacity shortage and optimize the network.
Analyzing network performance data.
Planning designs for various circuit types.
I interviewed a few planning engineers within different teams responsible within AT&T. I found what I heard extremely intriguing and decided to dig deeper.
Through my initial research, what I found about network planning engineers was
When I was tasked with researching 5G networ planning tools, I was not sure about how the project was going to turn out, due to my lack of knowledge in telecom network domain. But I kept an open mind to learning new topics. I spoke to a lot of network planning engineers and other subject matter experts, before I could start uncovering challenges which lead to a more interesting project. I would not have found the second project if I had closed myself to learning just as much as I needed to proceed in the first project. I wouldlike to acknowledge and thank my Mentors at the Foundry, for providing me with all the resources and support during my time there.