I’m a third-year PhD student in Computer Science with a focus in HCI, at the Crowd Intelligence Lab at Virginia Tech's Washington, D.C. area campus, where I’m advised by Dr. Kurt Luther.
I approach my work with a sociotechnical perspective and employ mixed-methods. I first conduct qualitative inquiry into understanding how people work, followed by building tools to support their work, and then empirically validating them through experiments, log analysis, user studies, and longitudinal deployments.
You can find a list of my publications here.
In particular, I study expert investigative and collaborative work practice in fields such as journalism, social cybersecurity, and human rights advocacy, especially as it pertains to combating misinformation, finding missing persons, and tracking human rights violations.
Now: Currently, I'm conducting fieldwork at two sites where crowds of hundreds of people gather to help law enforcement solve cold cases or gather more information on missing persons using open-source intelligence (OSINT) techniques. I'm also conducting a real-world evaluation of a crowdsourcing tool that I helped build, called GroundTruth, which is being used by investigators at The New York Times, Storyful, and the Atlantic Council's Digital Forensics Lab. It helps investigators geolocate images by leveraging the speed and scale of online crowds.