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Education |
North Carolina State University; Raleigh, NC; 2000 – 2004
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Bachelor of Science, Computer Science with a minor
in Mathematics
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Study abroad at The University of Hull, United Kingdom,
spring 2003
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Overall GPA: 3.784
Computer Science GPA: 4.0
Mathematics GPA: 3.579
Virginia Polytechnic Institute and State University;
Blacksburg, VA; 2004 – Present
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Candidate for a Masters of Science, Computer Science
with a concentration in HCI
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Computer Skills |
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Java, C#, C++, HTML, REXX, Perl, Lisp, Scheme,
Prolog, SQL, Assembly, Pascal. Familiar with LotusScript
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Windows. Familiar with UNIX, LINUX, AIX, and AS/400
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Eclipse, TogetherSoft, CodeWarrior, Visual Slick
Edit, Visual Studio.NET, Jtest, Allegro CL, NetObjects Fusion, IBM
WebSphere Studio Homepage Builder, DreamWeaver, FTP clients, Jasc
Paint Shop Pro, Photoshop, Camtasia, Lotus ScreenCam, Adobe
PageMaker, MS Office, Corel Office, Lotus
Applications and Smart Suite, Freelance Graphics, IBM Document
Connect, PCOM, CallCenter, RETAIN |
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Experience |
IBM, Software Group; RTP,
NC; May 2000 – Jan 2003 and June 2003 – Present
Full-time summer and yearly part-time intern
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Programmed automated tools for the Collaboration
Center Level 2 Support team, department, and management.
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Supported IBM WebSphere customers; managed customer problem
records
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Tested installations for Optimization and Solutions Library
products & IBM BookManager BookServer Library
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Performed problem determination on software fixes for IBM
Document Connect
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Developed internal websites and external product web pages,
including IBM BookManager, IBM OfficeVision to Lotus Notes
Migration Tools, IBM z/OS SCLM Suite, and IBM ISPF
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Developed the North Carolina Engineers Week Coalition web
site
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Created demonstrational videos and graphics
NCSU, Student Organizations; Raleigh, NC; 2001 – Aug 2003
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Developed the NC State Women’s Rugby Club website
Virginia Tech, Student Organizations; Blacksburg, VA; 2005 –
Present
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Developed the
SalsaTech Club website
▪ Research
in
LIVE (Laboratory for Information Visualization and Evaluation
)
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Honors & Awards |
North Carolina State University; Raleigh, NC
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Progress Energy Scholar
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National Dean’s List
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Golden Key International Honor Society
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Gamma Beta Phi Society - Scholarship, Service, and
Character Society
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Upsilon Pi Epsilon - International Honor Society for the
Computing & Information Disciplines
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Pi Mu Epsilon - National Honorary Mathematics Society
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Phi Eta Sigma - National Freshman Scholastic Honor Society
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Leadership |
Githen’s Middle School;
Durham, NC; 1999 – 2000
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Assistant volleyball coach
▪ Mathematics tutor
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Interests & Hobbies |
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Travel, photography, crafts, Web development, and
volleyball
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ACM/AITP member - Association for Computing Machinery /
Association of Information Technology Professionals
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WICS - Women in Computer Science
▪ SWE - Society of Women Engineers |
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Lauren Shupp