Q1 · Multiple Answers
Per ISO, the notion of "usability" has three components. Please select all of them from the list below:
- Effectiveness
- Efficiency
- Satisfaction
- Meaning
- Emotional Impact
Q2 · Multiple Answers
What are the four steps, or foundational activities, of the usability engineering process we are learning about in this course?
- design
- evaluate
- inquire
- assess
- prototype
- analyze
- synthesize
Q3 · Multiple Answers
What are the components we believe are missing from the notion of "usability" which are present in the notion of "user experience"?
- effectiveness
- emotion
- efficiency
- satisfaction
- meaning
Q4 · Multiple Choice
When asked to provide a "rationale" for your assessment of a system user's needs, you are to think about:
- why you believe these needs are expressed by this system user
- your school of thought as a designer
- your competitive engineering skills
- the optimal course to address said user's needs
Q5 · Multiple Choice
From a UX perspective, what is the difference between "health" and "medical diagnosis by doctors"?
- "Health" is a domain. "Medical diagnosis by doctors" is an issue.
- "Health" is a domain. "Medical diagnosis by doctors" is work/work practice.
- "Health" is a work practice. "Medical diagnosis by doctors" is a work activity.
- "Health" is an issue. "Medical diagnosis by doctors" is a technology domain.
Q6 · Multiple Answers
Per John M. Carroll, HCI is the intersection of X with computing and information technology. What's X?
- The paranormal
- The emotional
- The social
- The cognitive
- The spiritual
- The aesthetic
- The cultural
Q7 · True / False
Empathy is the ability to assume one's own perspective.
- True
- False
Q8 · Multiple Choice
What is the name of the four-step usability engineering process we are learning about in this course?
- The Social Construct
- The UX Design Process
- The Usability Review
- The UX Wheelhouse
- The UX Wheel
Q9 · Multiple Answers
In the usability engineering process we are learning in this course, what sub-activities are included in the foundational "ANALYZE" activity?
- rapid prototyping
- contextual inquiry
- requirements extraction
- multi-target learning
- contextual analysis
- design-informing models
Q10 · Multiple Answers
Consider the following technology use setting: a user: the "player" is playing a video game on their laptop computer. This player is sitting across the table from an UX researcher who is conducting a participant observation session. Here are three illustrations of the player and the observer from different viewing angles.

Illustration 1:

Illustration 2:

Illustration 3:

If the observer has empathy, which illustration would be the closest to his perspective?
- Illustration 1
- Illustration 2
- Illustration 3