A. Pilot Study Questionnaire

  This appendix contains the data from the pilot study. Section A.1 contains the questionnaire emailed to the participants, and Section A.2 contains a tabulated list of responses to the questionnaire.

A.1 Questionnaire

  The following is the post-study questionnaire emailed to the people who participated in the tkscore study.

Hi,

Thanks for using the tkscore basketball monitoring program last week.

As was mentioned in the agreement form, here are the followup questions
about how you used it and what other features you want.  This information
is important to our research and should only take a few minutes for you
to complete.  Please email your responses to me by Friday.

Feel free to refresh your memory of tkscore by running a demo version at:
  /net/hg116/tkscore/bin/tkscore-demo

Thank you for your input, and please continue using tkscore!

Scott



General questions:

How would you describe your interest in the NCAA Tournament?
- No real interest
- Casually pay attention to interesting tournament stories
- Want to know scores and stories on a daily basis
- Like to check on scores and stories several times a day
- Want to know about scores, game status, and more continually through the day


How often did you use tkscore?
- Once
- A few times
- Whenever certain games were on
- Whenever I logged in

Cumulatively, how much time did you spend using tkscore?
- 0-2 minutes
- 2-30 minutes
- 30 minutes - 2 hours
- More than 2 hours


How did tkscore meet your needs for tournament information?
- More information than I needed
- About the right amount of information
- Not enough information (please list additional desired information)



Display-specific questions:

Rate your preferences (1=most, 3=least favorite) of the three display types.
- Fade display
- List display
- Ticker display


What factors contributed to your choice of display?  Choose all that apply.
- Ease with which information can be accessed and read
- Amount of information visible at any given time
- Level of distraction
- Control over visible information
- Control over rate of change
- Other (please list)



Future work questions (choose all that apply):

With what other information sources would you use tkscore-like displays?
- Stock quotes
- News headlines
- Weather information
- Summaries of email and newsgroup messages
- College of Computing announcements
- Activities of friends/colleagues
- MUD/MOO/Chat-room information
- Other (please list)



What other features of the information should be displayed?
- Highlights of selected information
- More emphasis on changes to information
- Summary of information state over time
- Other (please list)



What additional display mechanisms do you desire in a program like tkscore?
- Pictures and other graphics
- Auditory cues tied to important changes to information
- Easier to control speed of display updates
- More potential for user interaction (please list)
- Other (please list)


Other questions, comments, or suggestions:



Thanks again!
Scott

A.2 Questionnaire responses

  The following is a tabulated list of responses to the questionnaire.

How would you describe your interest in the NCAA Tournament?
4 No real interest
5 Casually pay attention to interesting tournament stories
0 Want to know scores and stories on a daily basis
4 Like to check on scores and stories several times a day
8 Want to know about scores, game status, and more continually through the day


How often did you use tkscore?
 6 Once
12 A few times
 0 Whenever certain games were on
 3 Whenever I logged in


Cumulatively, how much time did you spend using tkscore?
2 0-2 minutes
8 2-30 minutes
3 30 minutes - 2 hours
8 More than 2 hours


How did tkscore meet your needs for tournament information?
 3 More information than I needed
10 About the right amount of information
 7 Not enough information (please list additional desired information)
 1 N/A

for those with no real interest:
 2 More information than I needed
 1 About the right amount of information
 0 Not enough information (please list additional desired information)
 1 N/A

for those who casually pay attention:
 1 More information than I needed
 4 About the right amount of information
 0 Not enough information (please list additional desired information)
 0 N/A

for those who like to check several times a day:
 0 More information than I needed
 2 About the right amount of information
 2 Not enough information (please list additional desired information)
 0 N/A

for those who want to know continually:
 0 More information than I needed
 3 About the right amount of information
 5 Not enough information (please list additional desired information)
 0 N/A


Rate your preferences (1=most, 3=least favorite) of the three display types.
# most favorite votes:
7 Fade display
6 List display
5 Ticker display
3 N/A


What factors contributed to your choice of display?  Choose all that apply.
15 Ease with which information can be accessed and read
12 Amount of information visible at any given time
 9 Level of distraction
 8 Control over visible information
 4 Control over rate of change
 4 Other (please list)

for those with fade #1 (max 7 for each)
6 Ease with which information can be accessed and read
2 Amount of information visible at any given time
5 Level of distraction
3 Control over visible information
2 Control over rate of change
3 Other (please list)

for those with list #1 (max 6 for each)
4 Ease with which information can be accessed and read
5 Amount of information visible at any given time
1 Level of distraction
2 Control over visible information
0 Control over rate of change
0 Other (please list)

for those with ticker #1 (max 5 for each)
4 Ease with which information can be accessed and read
4 Amount of information visible at any given time
2 Level of distraction
3 Control over visible information
1 Control over rate of change
1 Other (please list)

for those with no preference (max 3 for each)
1 Ease with which information can be accessed and read
1 Amount of information visible at any given time
1 Level of distraction
0 Control over visible information
1 Control over rate of change
0 Other (please list)


With what other information sources would you use tkscore-like displays?
 9 Stock quotes
11 News headlines
12 Weather information
 6 Summaries of email and newsgroup messages
 8 College of Computing announcements
 8 Activities of friends/colleagues
 0 MUD/MOO/Chat-room information
 5 Other (please list)


What other features of the information should be displayed?
 5 Highlights of selected information
14 More emphasis on changes to information
 8 Summary of information state over time
 4 Other (please list)


What additional display mechanisms do you desire in a program like tkscore?
 3 Pictures and other graphics
 8 Auditory cues tied to important changes to information
 6 Easier to control speed of display updates
 4 More potential for user interaction (please list)
 6 Other (please list)

for those with fade #1 (max 7 for each)
 1 Pictures and other graphics
 1 Auditory cues tied to important changes to information
 1 Easier to control speed of display updates
 0 More potential for user interaction (please list)
 3 Other (please list)

for those with list #1 (max 6 for each)
 2 Pictures and other graphics
 3 Auditory cues tied to important changes to information
 2 Easier to control speed of display updates
 2 More potential for user interaction (please list)
 2 Other (please list)

for those with ticker #1 (max 5 for each)
 0 Pictures and other graphics
 3 Auditory cues tied to important changes to information
 2 Easier to control speed of display updates
 1 More potential for user interaction (please list)
 1 Other (please list)

for those with no preference (max 3 for each)
 0 Pictures and other graphics
 1 Auditory cues tied to important changes to information
 1 Easier to control speed of display updates
 1 More potential for user interaction (please list)
 0 Other (please list)